News All the latest from AlphaVPS

[RESOLVED] lonkvm04 reboot

Monday, 10 February 2020, 16:13 - We've been alerted by our monitoring system about a kernel panic on lonkvm04. We've rebooted the node and VMs are now booting up. We apologize for the inconvenience.

10th Feb 2020
[RESOLVED] lonovz03 currently offline

Thursday, 30 January 2020, 18:01 - We've detected an issue on our lonovz03 node - one of the volumes has become read-only. We're currently investigating and will bring the node back online ASAP. Further updates to follow. Thursday, 30 January 2020, 18:28 - All the VMs are back online. While the volumes were unmounted, we've also used the ... Read More »

30th Jan 2020
[RESOLVED] nueovz03 is currently offline

Saturday, 25 January 2020, 00:08 - VM's are currently being shutdown, node reboot is to follow to apply a critical firmware upgrade. Saturday, 25 January 2020, 00:58 - Thank you for your patience, it took a few minutes longer than expected but the node has been brought back online and all VMs are operational. If you have any questions do not ... Read More »

25th Jan 2020
[RESOLVED] Sofovz05 node is currently offline

Tuesday, 24 December 2019, 11:53 - We've identified an issue with our sofovz05 node. We're working on resolving this issue. Tuesday, 24 December 2019, 11:59 - We've identified a problem with the array, storing VM images. Further updates are pending. Tuesday, 24 December 2019, 13:55 - We've rebuilt the RAID array and it's back operational now. ... Read More »

24th Dec 2019
[RESOLVED] - lonovz01 network problems

27th Sept 2019 - We've identified a problem, which causes an OS hang and NIC reset, resulting in packetloss for all VPS on our lonovz01 node. Updates to follow. 28th Sept 2019 - We've decided to replace motherboard and NIC of the node and scheduled it for 30th Sept. 30th Sept - Datacenter engineers have conducted the MB replacement, along with ... Read More »

1st Oct 2019
[COMPLETED]Maintenance of sofstorageXX

Event Type: Hardware UpgradeStart Time: 2019-04-11 - 16:00:00 PM EESTEnd Time: 2019-04-11 - 17:00:00 PM EESTLocation(s): SofiaDevice(s): sofstorageXXServices Affecting: YesEvent Summary: Important maintenance will be performed on our storage nodes today and they will be unavailable for a couple of minutes. We'll keep this announcement updated as ... Read More »

11th Apr 2019
[RESOLVED] nycovz01 connectivity issues

Wednesday, 20 March 2019, 21:40 - We are currently having connectivity issues towards our nycovz01 node, which started earlier today. We are awaiting on an update from our upstream provider. Thursday, 21 March 2019, 08:04 - We have requested another update on the situation Thursday, 21 March 2019, 13:24 - No updates given until now. The network ... Read More »

20th Mar 2019
[RESOLVED] Emergency reboot of sofkvm02 and sofhddkvm01

To continue the normal operation and improve the performance of our KVM guests, we would need to perform an emergency firmware and software update on our sofkvm02 and sofhddkvm01 nodes, followed by a reboot. We will outline our actions, as we progress through them. The anticipated downtime is around 10 minutes. We are sorry for the short ... Read More »

21st Feb 2019